Hutchens Rentz-Eden is the combination of Hutchens Petroleum and Rentz-Eden Oil to form an organization with a vision to be the leader in product expertise, service reliability, and customer communication. We accomplish this as a family business dedicated to our employees and the customers they serve. In today’s business environment of mega mergers and rollups, we feel being family owned gives us a unique perspective into the importance of customer care. We take pride in over 45 years of experience and work hard to maintain a level of service that exceeds your expectations. Our tradition of doing what we say demands no less as we strive each day to live our mission of delivering the right product and service on time every time in a way that creates loyalty. We service customers from our four facilities located in:
Stuart, VA – Reidsville, NC – Roxboro, NC – Morristown, TN
This allows us to be on-time, every time with a smile on our face and a sincere Thank You.
With over 45 years of experience in servicing petroleum related equipment, REO Service personnel can help you maintain your pumps, dispensers, and consoles for your location. A few of the certifications we hold:
We are well acquainted with the regulations of the Department of Environmental Quality in Virginia and Department of Environment and Natural Resources in North Carolina and can assist in managing your environmental requirements.
Our overall goal in the use of technology is to improve communication with our customers. Whether it is our Liquilogic tank monitoring program, designed to help us monitor your usage of fuels and/or lubricants to our DeliveryWorks and InCab dispatch systems, where you receive confirmation of your delivery in minutes by email and invoicing next day.
We want to make doing business with Hutchens Rentz-Eden easy.
As you are aware, in September 2019 Hutchens Petroleum and Rentz-Eden Oil merged to create a stronger more diversified company for the future. During the first months, we have worked to make sure you our valued customers saw no decrease in the level of service you have come to expect. We also have taken this time to evaluate how we could leverage on the strengths of each individual company into a stronger integrated organization. Over the next several months we will be implementing some opportunities we see to improve our service. First, we have setup REO service to focus our ability to provide service to our convenience and service station dealers. We are currently Verifone and Wayne certified. We are working with our vendors to also become Gilbarco Veeder-Root certified. Second, we will be implementing a new accounting system and utilize technology to be more responsive and easy to do business with. For our heritage Hutchens Petroleum customers we will implement the new accounting system during the second quarter of 2020. Our heritage Eden Oil customers we will implement during the third quarter of 2020. Our goal is by the beginning of the fourth quarter of 2020 all of our facilities will be on the same systems. During this process, you may notice the layout of our delivery tickets and invoices are slightly different. Next, we are integrating the dispatch of our transport fleets, so you may have the opportunity to meet another of our amazing drivers. Finally, we have revamped our logo and image to better communicate that we are an integrated organization. Like the old saying goes, "there's no use in re-inventing the wheel". We chose to continue capitalizing on the names we have built our reputations on. Our mission remains to "DELIVER THE RIGHT PRODUCT AND SERVICE ON TIME, EVERY TIME IN A WAY THAT CREATES LOYALTY". In closing, I would like to THANK YOU for your business and we appreciate the opportunity to be of service. Hutchens Rentz-Eden Timothy Hutchens PresidentApril 14, 2020 Read more
We have some exciting news to share! Hutchens Petroleum has joined forces with Rentz-Eden Oil. The merging of Hutchens Petroleum’s lubricant expertise and Rentz-Eden Oil’s dealer expertise will create an enhanced experience for our current and future customers.
As, with all change, we know there will be questions. We want you to know that any change you may notice is done to make doing business with any of our companies easier.
The Rentz-Eden Oil name will remain as will their outstanding customer service experience.
This is an exciting time for us as we bring our liked minded companies together to better serve our customers!November 8, 2019 Read more